1. We can do the custom order through our Etsy Shop or through Email and we will bill via Squareup.com Invoice. 2. We gather all the sign info to complete the order via our online custom order form below. 3. Upon deciding the final details. We will send you an Invoice – Via Etsy or via Email with Squareup.com, we do ask our customers to pay before the process of painting begins so we know you are committed. 4. We create your custom sign! 5. It is completed and a photo will be sent to you before it is shipped. 6. It will be shipped and an email will be sent to you with the tracking information. 7. After your purchase with Seaside Lane you become the new owner of a unique piece of art. No two signs are the same here at Seaside Lane.